Customer Experience Manager

Position Purpose: Customer Experience Managers (CXM) are members of the store leadership and management team, overseeing execution of store standards across the entire store, including customer servic...

Customer Experience Manager

24 January 9:24 PM

Contract time: Full time

Salary: $35432 — $35432

Company: Home Depot

Location: Portage, Kalamazoo County

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Description

Position Purpose: Customer Experience Managers (CXM) are members of the store leadership and management team, overseeing execution of store standards across the entire store, including customer service, department readiness, and operational process. CXMs manage all activities required to ensure a safe opening and closing process. They coach associates, address customer service escalations, and perform Manager on Duty (MOD) responsibilities. CXMs communicate priorities, ensure daily tasks are co… View full job description

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